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Warranty

Limited Product Warranty

Gift Masters Pro warrants to the original purchaser that its products will be free from defects in material and workmanship under the normal use for the period listed below  (unless it is stated otherwise under product's description) from the original date of purchase.

Following products are for 90 days Limited Product Warranty

Speck Presidio Case, Magpul Field Case, Gadget Guard Screen Protectors

This limited warranty does not cover defects from product misuse, product neglect, product abuse, product tampering, product alterations and unauthorized product repairs. The limited warranty also does not cover improper cleaning/care of your product. For proper care, please refer to the manufacturer's website, or contact manufacturer directly. Furthermore, this warranty does not cover any consequential damage to a person or property other than the product purchased. Gift Masters Pro reserves the right to repair or replace or refund the purchase price of the product if limited warranty applies.

 

Procedure to make a warranty claim

Warranty claims must be made directly to Gift Masters Pro. For customer assistance please email us support@malloasis.com. Please do not send your Product directly to Gift Masters Pro without first contacting through email, as this will only delay the process.

Once Gift Masters Pro receives your Product, Gift Masters Pro will evaluate your claim (typically within 7-10 business days) to determine whether the returned Product is covered by the applicable limited warranty. If Gift Masters Pro determines that there is a warranted defect in the Product, Gift Masters Pro will, in its sole option, remedy the defect as set forth below. Gift Masters Pro is not liable for Products that are damaged or lost in transit to Gift Masters Pro. We recommend that you ship your returned products to Gift Masters Pro via a trackable shipment method. You are responsible for customs fees, including, but not limited to, taxes, duties and brokerage.

All Products returned to Gift Masters Pro will be subject to review for authenticity. Products determined to be counterfeit will be confiscated and turned over to Gift Masters Pro’s legal department for action. Counterfeit cases will not be returned and consumers should seek restitution from their original place of purchase.

Sole And Exclusive Remedy

Your sole and exclusive remedy for a breach of this limited warranty, and Gift Masters Pro’s sole and entire liability is, at Gift Masters Pro’s option, to repair or replace the defective Product. If the Product was purchased directly from our on-line store, you may request a refund for the purchase price of the defective Product if your claim is submitted within 30 days of the purchase date. Repair or replacement (including parts and labor and shipping costs) shall be made at Gift Masters Pro’s expense. Gift Masters Pro reserves the right to send you a replacement Product that is the same or of a similar style or a substitute equivalent that may not be of like kind (depending on availability). Replacement Products will be furnished only on an exchange basis. Replacement Products are warranted (as specified above) for the remainder of the original applicable Product Limited Warranty Period.


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